What You Will Be Doing

• Serve as a point of contact for the customer, managing their onsite experience using the OnArrival 360 solutions
• Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project. 
• Directly support and consult with customers on how to best leverage Client's Onsite Solutions
• Act as a liasion between supplier vendors and customers to quote, order, and manage event-specific materials
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite 
• Troubleshoot potential issues to ensure the customer's success at their event
• Manage several concurrent projects
• Communicate and adhere to project milestones
• Work onsite at large events to ensure succes on the day of the event - up to 40% travel required

What You Need for this Position

• Bachelor's degree
• 2+ years of customer success or event planning experience
• Excellent communication skills (verbal and written)
• Qualified applicants must be able to lift at least 50 pounds such as large boxes, printers, etc.
• Ability to multi-task and the ability to work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to ensure event execution success
• Ability to work within a team to achieve goals
• Strong business acumen, ethics and high integrity
• Excel at developing relationships over the phone, email and in person
• Strong understanding of the onsite event management experience
• Able to work with Microsoft Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software